Real Results for Real People

Client's vehicle was repossessed while current on payments. Exeter failed to provide required pre-repossession notice and had charged undisclosed fees at origination. Arbitration award included actual damages, statutory damages, and attorney's fees.

Client was charged for force-placed insurance despite maintaining their own coverage. Santander failed to remove the charge after proof was provided. Claim included TILA violations and state consumer protection claims.

Client financed a vehicle through a CAC dealer and was charged for a warranty and GAP insurance they did not agree to. The inflated loan amount left the client immediately underwater. Settled in pre-arbitration demand phase.

Client was subjected to harassing collection calls and Westlake reported the account as delinquent despite payments being made. Claim included FDCPA violations, FCRA claims, and state law claims.

Client's vehicle was remotely disabled and then repossessed while a payment arrangement was in place. Bridgecrest failed to honor the arrangement and did not provide required notices. Arbitration award included punitive damages.

Client was charged dealer documentation and processing fees that were not included in the TILA disclosure. Exeter was liable for the undisclosed charges plus statutory damages and fees.