Bridgecrest — the servicing arm of DriveTime — has faced consumer complaints for wrongful repossession, GPS tracking, excessive fees, and deceptive payment deferral practices.
Bridgecrest has repossessed vehicles from borrowers who were current on payments, had active payment arrangements, or were not properly notified before repossession.
Bridgecrest installs GPS starter-interrupt devices in financed vehicles and has used them to disable cars without proper legal authority or notice.
Borrowers have been charged fees for payment processing, deferral, and account maintenance that were not clearly disclosed in loan agreements.
Payment deferral offers that appeared to help borrowers actually extended loan terms and added significant interest costs without clear disclosure.
You may have a claim if you: financed through Bridgecrest or DriveTime, had your vehicle repossessed or remotely disabled, were charged undisclosed fees, or were misled about a payment deferral offer.
Bridgecrest operates in the subprime auto market where consumer protections are frequently violated. Individual arbitration is often the fastest path to meaningful recovery.
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